These terms set out your legal agreement with SirBetAlot when you use our website or services. They cover how we operate, what we expect from you, and what you can expect from us. Please read them carefully.
Responsible Gambling
Gambling should be a form of entertainment, not a way to make money. If you feel you are losing control, it is important to act early.
SirBetAlot offers several tools to help you manage your play:
- Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit. - Loss limits: Restrict how much you can lose over a chosen period. - Session time limits: Decide how long you can stay logged in during a single session. - Reality checks: Receive alerts at intervals you choose to remind you how long you’ve been playing. - Cooling-off periods: Take a break for 24 hours, 7 days, or 30 days. Your account will be fully restricted during this time. - Self-exclusion: Close your account for a minimum of six months. You cannot reopen it during this period.
You can set or change most limits instantly through your account settings. Any request to increase a limit will only take effect after a 24-hour waiting period.
Signs of problem gambling include chasing losses, lying about how much you spend, or using gambling to escape stress. These are common and nothing to be ashamed of. Free, confidential support is available from the Gambling Helpline. Their counsellors understand what you’re going through and can offer practical help.
You must be 18 or older to open an account. We verify age during registration and may ask for documents. If you share a device with others under 18, consider installing blocking software such as Net Nanny or K9 Web Protection to restrict access.
Account and Gameplay Rules
Only one account per person is allowed. You must be at least 18 years old and physically located in New Zealand when placing bets. Accounts created on behalf of others or using false information will be closed.
We carry out identity and address checks (known as KYC) before processing your first withdrawal. This protects you and meets legal requirements. Have a government-issued ID and a recent utility bill ready if asked.
Bonuses come with conditions. Most require you to wager a certain amount before withdrawing winnings. Not all games contribute equally toward this requirement. Bonuses expire if not used within the stated time, and winnings from bonuses may be capped. Trying to exploit bonus terms, such as opening multiple accounts, will result in forfeiture of the offer.
Accounts inactive for 24 months may be classified as dormant. We will contact you before any action is taken.
You agree not to cheat, collude with other players, use bots, or dispute legitimate transactions through chargebacks. Such actions breach fair play rules and may lead to account termination.
If you have a complaint, contact our support team first. If unresolved, you may escalate the matter to the Department of Internal Affairs, which oversees gambling compliance in New Zealand.
We may update these terms. Significant changes will be communicated via email or site notice at least 14 days before they take effect. Continued use after that means you accept the new terms.
Privacy and Data Use
We collect different types of personal information:
- Identity and contact details: Name, date of birth, address, email, phone number. - Payment information: Card or bank details, transaction history. - Technical data: IP address, device type, pages visited, time spent on site.
We use this data to run your account, prevent fraud, meet legal obligations, and improve our service. We do not sell your information to third parties.
Your data may be shared with payment processors, identity verification providers, and regulators like the Department of Internal Affairs. Only as needed and under strict confidentiality agreements.
By law, we must keep records for five years after you close your account. This supports anti-money laundering and responsible gambling efforts.
You have the right to access, correct, or delete your data, request a copy, or object to certain uses. To exercise these rights, email our data protection contact address listed in the website footer.
Our site uses cookies. Essential cookies keep you logged in and secure. Analytics cookies help us understand site performance. Marketing cookies show relevant ads but can be disabled in your browser settings.
All data sent between your device and our servers is encrypted. Staff access to personal data is limited to those who need it for their role.
Licensing and Compliance
SirBetAlot operates under a licence issued by the Department of Internal Affairs. We follow all New Zealand laws on remote interactive gambling, including rules on advertising, customer protection, and financial crime prevention.